Congrats to Dispatch Supervisor Kelly Chame and Lt. Jeremy Springer for completing the NENA Center Manager Certification Program (CMCP). The program is designed to equip Managers and Supervisors with the tools needed to manage their agency effectively through a rigorous 40-hour course of lecture and lab-based education.
The program provides knowledge and skills which will immediately and drastically improve effectiveness and enhance the agency’s everyday operations.
Original source can be found here
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